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Resources : Patient-centered Care

ONLINE TOOLS

Doc.com
A Commonwealth Fund grant provides NDP practices free access to online patient-centered communication training. This interactive, web-based learning resource for healthcare communication is published by the American Academy on Communication in Healthcare (AACH).

If you are an NDP participant, please contact Bridget Hendrix at hendrixb@uthscsa.edu for set up, a valid email address is all that's necessary.

ONLINE PUBLICATIONS

» Technology for patient-centered, collaborative care
A special issue of the Journal of Ambulatory Care Management focused on patient-centered, collaborative care edited by John H. Wasson, MD, and L. Gordon Moore, MD.

» Patients’ views of the good doctor.
Coulter A. BMJ. 2002;325:668–669

»Patient perspectives on the doctor of the future.
Main DS, Tressler C, Staudenmaier A, Nearing KA, Westfall JM, Silverstein M. Fam Med. 2002;34:251–257

MEASURES

These measures can be requested in PDF format from the Centre for Studies in Family Medicine Web site at the links shown.

Assessing Communication Between Patients and Doctors: A Manual for Scoring Patient-centered Communication
Judith Belle Brown, Ph. D., Moira Stewart, Ph. D., Suzan Tessier, M. A. - August, 1995, Centre for Studies in Family Medicine

The Patient Perception of Patient-centeredness Questionnaire (PPPC)
M. Stewart, L. Meredith, B. L. Ryan, J. B. Brown - 2004, Centre for Studies in Family Medicine

BOOKS

Patient-centered medicine: transforming the clinical method. Second edition
Moira Stewart, Judith Belle Brown, W.Wayne Weston, Ian R McWhinney, Carol L McWilliam and Thomas R Freeman

Emphasizing a whole person philosophy, this volume is a thoughtful, comprehensive and recently updated overview of the patient-centered model of medicine. The book examines and evaluates qualitative and quantitative research on the patient-centered clinical method, including reviews and recent studies.

Challenges and Solutions in Patient-Centered Care: A case book
Edited by Judith Belle Brown, Moira Stewart and W Wayne Weston

This bookpresents case studies, drawn from actual experineces, that illustrate the problems and creative solutions encountered in primary care patient-doctor interactions. Topics include palliative care, abuse, dying patients, ethical challenges and self-awareness.

Putting Patients First: Designing and Practicing Patient-Centered Care
by Susan Frampton (Editor), Laura Gilpin (Editor), Patrick Charmel (Editor)

This important volume approaches patient-centered care from the perspective of the unique Planetree modell, using case examples drawn from hospitals and health care organizations that have successfully implemented the Planetree model. The authors of Putting Patients First are principals at the Planetree Institute.