Resources

Resources : Change Management

TRANSFORMED WORKINGPAPERS

Assessing Change Readiness: Is Your Practice Ready for Change?
Initial results of the NDP indicate medical practices that first take active steps to prepare practice workgroups and processes to manage the change itself see the most improvement and are better able to sustain the changes. Find out if your leadership and your team are ready to begin your transformation.

8 Tips for Successful Change Management
Habitual patterns narrow ideas about what is possible while breaks in routine allow new questions and new perceptions to emerge. Interrupting the routine can be both an exhilarating and uncomfortable process.

Techniques for Managing an Efficient Office in the Midst of Change
Being an office administrator is tough work, and not for the faint of heart. This article will give you some thoughts on gaining breathing room to make changes while keeping your employees and physicians running at full speed.

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BOOKS

Leading Physicians through Change
by Jack Silversin

ONLINE PUBLICATIONS

A Practice Change Model for Quality Improvement in Primary Care Practice
Cohen, D., McDaniel, R, Crabtree, B, et al. 2004, A Practice Change Model for Quality Improvement in Primary Care Practice. The Journal of Healthcare Management. 49(3):155-168.

Organizational Dimensions of Relationship-centered Care - Theory, Evidence, and Practice
Safran DG, Miller W, Beckman HB. Organizational dimensions of relationship-centered care theory, evidence and practice. J Gen Intern Med. 2006;21:S9–S15.

Insights Into Successful Change Management: Empirically Supported Techniques for Improving Medical Practice Patterns
Forthman MT, Wooster LD, Hill WC, Homa-Lowry JM, DesHarnais SI. Am J Med Qual. 2003 Sep-Oct;18(5):181-9.

Improving Medical Practice: A Conceptual Framework
Solberg LI. Improving Medical Practice: A Conceptual Framework. Ann Fam Med. 2007 May-Jun;5(3):251-6.

AMEE Medical Education Guide No 10: Managing change in a medical context: guidelines for action.
Gale R and Grant J. Medical Teacher 1997. 19, 4, pp 239-249