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Report from the CEO:
Talking in the mirror won't get it done

As the health care debate rages on, it is apparent that many of the stakeholders are talking into the mirror.  They are conferencing with others of like mind and "preaching to the choir" as it were. This is certainly true for the decision makers who are trying to reform health care without a meaningful understanding of how the system really works and what actually occurs in the all-important physician patient relationship. The same is true for those in the trenches..."

Read Dr. McGeeney's CEO Report »



Blue Cross and Blue Shield of Kansas City and TransforMED Join with Primary Care Physician Groups in Medical Home Pilot

Blue Cross and Blue Shield of Kansas City and TransforMED, a wholly owned subsidiary of the American Academy of Family Physicians (AAFP), have introduced a pilot program in which 13 primary care physician groups in the Kansas City area will adopt a new model of health care known as the patient-centered medical home.

David Gentile, president and CEO-elect of Blue Cross and Blue Shield of Kansas City said, "The undertaking of this pilot program is a critical initiative for our company."


TransforMED's practice enhancement facilitators will work directly with doctors and their staff as they implement new technologies and processes to improve patient access and care outcomes, increase patient and physician satisfaction, and reduce errors to lower health care costs. Blue Cross and Blue Shield of Kansas City will provide financial sponsorship for the two-year pilot program. Click here to read the press release »


TransforMED | Welch Allyn EHR Prep-Select Webinar

The new government economic stimulus package has provided significant incentives for physician practices to purchase and put to "meaningful use" an electronic health record (EHR) system. You know that moving to an EHR has the potential to be a positive investment for your practice and your patients -- but the high costs, time and complexity of implementing an EHR system can be challenging for your team and your budget.

December 3rd at 5pm Central join TransforMED and Welch Allyn for a live demonstration of the new EHR Prep-Select tool that walks you through a simple and effective step-by-step process of planning and preparation. Click here to register for this live online seminar »


FOCUS ON PATIENT EXPERIENCE
What kind of experience are your patients having at your practice?

Patient experience is core to the patient-centered medical home. TransforMED's Patient Experience Assessment Tool is a short, easily administered questionnaire, either online or via paper, that provides practices with information and insight on their patients' view of the services provided. Costs vary, but typically start at $110 per month.

Find out more about the Patient Experience Assessment Tool »

Evaluating Patient Experience Key to Improving Practice

Measuring and improving patient satisfaction may be the most direct route to improving your practice. "The patient is at the center of the practice," Elaine Skoch, RN, MN, EMBA, CNAA, said during a TransforMED presentation on evaluating patient experience. "The first step is to measure how well you are doing so you know where and what to improve."

Read the article from AAFP's publication UPCLOSE - A View of the Scientific Assembly »


TransforMED and MGMA Launch Transformation Series
of Patient-Centered Medical Home Workbooks

TransforMED Practice Enhancement Facilitators are sharing their learnings in a series of workbooks that provide practices concise, step-by-step information on relevant topics in health care delivery and will be instrumental in ensuring success for your practice. The first two books titled the Patient-Centered Medical Home Access Workbook and the Patient-Centered Medical Home Care Management Workbook are now available for purchase.

Click here to find out more and get a promotional code so you can take advantage of the discounted TransforMED Member price.


 
Join Delta-Exchange: TransforMED's new collaborative network for practice transformation

Why spend up to $300 to attend a single quality improvement or PCMH webinar — when for just $30 a month you can join Delta-Exchange and get access to a continually expanding library of online PCMH seminars led by TransforMED's experienced Practice Enhancement facilitators? Delta-Exchange members can currently access over 20 topics at their convenience, ranging from 5 Steps to a More Profitable Practice to our popular NCQA Recognition 7-part series — PLUS we typically add 2-3 new online seminars per month!

"One of the best webinars I have ever participated in. I will definitely look for more to attend and include my staff."

— Donna Fulton

And our online seminars consistently earn high marks from attendees. The topics are real-world and relevant and the Q&A is lively. Recently, Donna Fulton, a participant in Jim Arend's Co-Payment Collection Best Practices online seminar said, "One of the best webinars I have ever participated in. I will definitely look for more to attend and include my staff."

Join Delta-Exchange — TransforMED's online, collaborative network where primary care practices can collaborate on transformation projects; discuss issues, challenges and successes; ask questions; share practical knowledge and experiences - and work together to maintain the momentum for transformation to a patient-centered medical home.

Get value for your practice transformation budget in Delta-Exchange »

TransforMED Medical Home Download Your Blueprint for Practice Transformation:
The
Updated TransforMED
Patient-Centered Model 2.3.3

In response to learnings from multiple Medical Home pilots and comments coming from health reform policymakers, the TransforMED model has recently been refined. Updated October 2009.

Download your copy »
Learn more about the model's new elements »


FREE Care Coordination/Care Collaboration online seminar
Care Coordination - Care Collaboration: Helping your patient and your practice navigate the healthcare maze

Watch the archived recording of this free online seminar today and get a taste of the kind of immediately-useful content to which Delta-Exchange members have access every single day. Learn about Care Coordination and Care Collaboration from TransforMED's experts »


New evidence of the value of facilitation

The Robert Graham Center has released a new one-pager entitled "The Effect of Facilitation in Fostering Practice" by Carlos Roberto Jaén MD PhD, et al. The report summarizes the researchers' findings that "Working with facilitation agents measurably improves the ability of motivated primary care practices to move towards improved models of care." Read the Graham Center report »


Practice transformation services for practices of all sizes

Every primary care practice needs to be at the helm of its own destiny, especially when it comes to changing habits and processes to serve patients better. But organizations are most likely to thrive in this course of action when they enlist an experienced guide who can ask the right questions, provide experience-based answers and increase access to strategic tools and resources. TransforMED's facilitated services combine wise counsel and a deep knowledge base with implementation options to fit any size practice or budget.

Medical Home Facilitation
Baseline Practice Assessment
Practice Retreats
Delta-Exchange collaborative network

Let's discuss a work plan for your team's transformation.
Contact Dan McKean:
(913) 906-6323 or
dmckean@transformed.com.


A Conversation with...

Joseph Mambu, MD

Joseph Mambu, MD : Achieving NCQA Level III
Family Medicine, Geriatrics and Wellness in Lower Gwynedd, Pennsylvania was recently recognized as a NCQA Level III Patient-Centered Medical Home. Practice leader, Joseph Mambu, MD answered a few questions about his practice's experience and offered some persuasive numbers: "As a participant in the SEPA Chronic Care Collaborative, we were financially incented to obtain our NCQA medical home certification...Our PPC-PCMH™ earned us approximately $57,000 for year one and $106,000 in both years two and three of the collaborative."

Read this fun and insightful Q&A with Dr. Mambu »


PATIENT EDUCATION TOOLS FOR PRIMARY CARE PRACTICES

TransforMED Partners with Emmi Solutions to Educate Patients About the Benefits of the Patient-Centered Medical Home

INTRODUCTION TO THE PATIENT-CENTERED MEDICAL HOME
  Video Screen Shot image 05  
Play the video
image 06
Download as a file to your harddrive
©2009 Emmi Solutions

Emmi Solutions, TransforMED and the PCPCC have partnered to create a web-based patient education tool designed to play an integral role in the transformation of primary care practices to Patient-Centered Medical Homes.

The result is an engaging and educational multimedia experience that helps patients understand the Patient-Centered Medical Home and their important role in the collaborative health and wellness relationship with their primary care practice. Click here to find out more »

Put this exciting patient education tool on your website for FREE by clicking the "Download it" button, above.


"How has your practice transformation journey
changed your leadership style?"


That's just one of the questions we asked the members of TransforMED's Touchstone Group at the recent Touchstone Reunion learning collaborative. The video responses are as inspiring, interesting and varied as the physician leaders themselves. The Touchstone group is a continuation of the collaboration between TransforMED and many of the practices that participated in the Medical Home pilot National Demonstration Project.

See all the Touchstone Group Leadership Videos »
Read about the Touchstone Group Learning Collaborative »


AAFP Patient-Centered Medical Home video highlights
TransforMED pilot project physicians and patients

Flash movie OR Windows movie

Be a part of the positive change in primary practice!
The AAFP has produced a powerful video featuring TransforMED's National Demonstration Project participant physicians — and their patients — sharing their views on how the Patient-Centered Medical Home has positively transformed their primary care experiences.

You can transform your practice! Find out how »


NATIONAL DEMONSTRATION PROJECT UPDATE
Preliminary Answers to Policy-Relevant Questions
From the Early Analyses of the Independent Evaluation Team of the National Demonstration Project of TransforMED

Preliminary Answers Part 1: Is it easier for practices to provide chronic disease management if they have a self-populating disease registry integrated within the EMR? What are the primary challenges facing medical practices as they implement EMR and other forms of HIT? Is implementing HIT enough to transform a PC practice into a medical home? What type of support/resources, if any, do practices need as they attempt to make transformative changes? Read Part 1 for preliminary answers to these questions and more »

Preliminary Answers Part 2: What is the value of self-populating disease registries in chronic disease management? What has been the experience of small practices trying to implement an EHR and related technology? What is the concurrent issue of quality of life for primary care physicians when they have implemented the concepts of the patient centered model of care in their practice? What do we know about patient engagement and empowerment in a primary care practice making transformative changes? How long before we might see outcomes? Read Part 2 for preliminary answers to these questions and more »

 

 

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